University Medical Center recognizes its obligations and responsibility to provide each patient with the care most conducive to your comfort and well-being. It further respects the rights of the patient (and legal guardian) as an individual with unique health care needs. In providing this care UMC has the right to expect certain behavior on the part of the patients, legal guardians, relatives, and friends—behavior that is reasonable and consistent with the following rules and regulations. Please see your packet for complete details.

Your rights:
As a patient you have the right to:

Considerate and respectful care
Responsive service
Access to your medical records
Written notice
Interpreter service
Explanation of your fees
Physical comfort
Express a concern
Informed consent in research, recording, and filming
Social services

Your responsibilities:
As a patient you have the responsibility to:

Answer questions fully
Make sure you understand
Be open
Follow the prescribed plan
Report changes
Keep appointments
Arrive on time
Know your health care providers
Respect your fellow patients, UMC staff, and the facility
Be safe
Pay your bill
Maximize healthy habits