Patient Rights and Responsibilities

University Medical Center recognizes its obligations and responsibility to provide each patient with the care most conducive to your comfort and well-being. It further respects the rights of the patient (and legal guardian) as an individual with unique health care needs. In providing this care UMC has the right to expect certain behavior on the part of the patients, legal guardians, relatives, and friends—behavior that is reasonable and consistent with the following rules and regulations.

Our repsopnsiblites to you:

  • Considerate and respectful care
  • Privacy
  • Confidentiality
  • Responsive service
  • Access to your medical records
  • Written notice
  • Interpreter service
  • Explanation of your fees
  • Physical comfort
  • Express a concern
  • Informed consent in research, recording, and filming
  • Social services

Your responsibilities to us:

  • Answer questions fully
  • Make sure you understand
  • Be open
  • Follow the prescribed plan
  • Report changes
  • Keep appointments
  • Arrive on time
  • Know your health care providers
  • Respect your fellow patients, UMC staff, and the facility
  • Be safe
  • Pay your bill
  • Maximize healthy habits